JackpotCity
82 score
$1 600 Bonus
70x Wagering
- Free spins
Play here

19+ | 18+ in AB, MB, & QC | Gambling can be addictive, please play responsibly. | Responsiblegambling.org | New players only. Welcome Bonus Package of up to $1,600 Match Bonus. Welcome offer is split over first four deposits as a Match Bonus up to $400 for each deposit. Wagering Requirement of 70x. Min deposit required is $10. Not available to players in Ontario. | Terms and conditions applies

JackpotCity

JackpotCity Casino is not available to players in Ontario - only players located outside of Ontario can access this site using our link.

24/7 Support Available via Live Chat
Regular deposit bonuses available
Well established casino since the 90's

Wagering requirements on welcome bonus are high

Details

Launched
2021
Licenses
Kahnawake Gaming Commission, Malta Gaming Authority
Customer Service
Telephone support, Email support, Live chat support
Payment options
0 Apple Pay
1 EcoPayz
2 InstaDebit
3 Interac
4 MasterCard
5 VISA
Providers

JackpotCity Review

The site opens up on a vibrant neon cityscape, letting you know that you have arrived at Jackpot City. It wastes no time advertising deposit bonuses, current jackpots, and where to sign up. 

From slots to tables and payment options, it’s all presented cleanly. So far, everything seems good, and it feels as if Jackpot City could be your go-to Casino.

Why not stick around, read more, and find out about this popular Canadian online casino?

How Generous are the Bonuses at JackpotCity Canada?

JackpotCity has a juicy welcome bonus that will entice players in Canada to start playing their favourite casino games on the right foot.

Players that register for a new account at JackpotCity will receive their welcome bonus package consisting of a 100% match bonus up to $1,600! This bonus can be redeemed across the first four deposits of up to $400 each!

jackpotcity casino canada online welcome bonus package

This welcome bonus package requires a minimum deposit of $10 in order to be claimed. However, it does come with a pretty high wagering requirement of 70x.

Promotions and Tournaments

Jackpot City offers invite-only slots tournaments. Players get a coin and time limit, then compete to see who can score the most on a particular slot until either their time or coins run out.

Then, players who have the highest scores are selected and declared the winners. 

Jackpot City does an excellent job at player retention promotions. In combination with the Daily Deal and Bonus Wheel, you will want to keep coming back to see what new bonuses you have earned. 

Feel like a VIP at Jackpot City as a Privé Member

The casino offers an extensive and exclusive loyalty program. The more you play, the more points you will earn and gain ranks.

The ranks range between bronze, silver, gold, platinum and diamond. The final rank is called Privé, which is invite-only and provides the best daily specials.

You can exchange the points for sweet bonuses. 

Is the Game Library Big Enough for You at Jackpot City?

Jackpot City has an incredible selection of games from which to choose and should appeal to all players. 

jackpotcity casino slots

The casino is frequently adding new titles. There are already plenty of vibrant slots for the average slot player to enjoy, so it’s doubtful anyone would be bored here. 

GAMEQUANTITYPROVIDERS
SLOTS396Microgaming
POKER9Microgaming
BLACKJACK10+Microgaming
LIVE GAMES & GAME SHOWS90+Evolution, Pragmatic Play
  • There are almost 400 available slot games. Jackpot City casino boasts progressive jackpots, too, whereby you can win big with a single lucky spin.
  • The casino also supports all classic table gamespoker, blackjack, baccarat, craps, roulette and more. The promise of new versions of table games can be seen on the homepage. 
  • Jackpot City supports a variety of live games. Worthy of mention are the alternative game modes such as Atlantic City Blackjack and High-Speed Poker. 
  • Jackpot City hosts several gameshows, too. Big titles are Monopoly Live and Deal or No Deal.
LicencesAwaiting Ontario iGaming license
Responsible Gambling Tools👍
Transparency👍

Multiple Licenses but still waiting for iGaming Ontario

Jackpot City Casino is licensed by both the Malta Gaming Authority and the Kahnawake Gaming Commission.

Furthermore, the casino is very proud to announce that it’s endorsed by eCOGRA, so you know its games are fair. 

Rules of games, bonus jackpots, and payment methods are a couple of scrolls away from each other. All the information you need is laid out nicely for you right there on the front page.

It does add to the air of professionalism that Jackpot City Casino likes to emphasize. 

A Nod to Mental Health

In the footer of the main website, underneath the legal tab, you can find a small section on responsible gambling.

Here the casino details the number of things it does toward responsible gambling, such as self-exclusion, deposit limits, and steps against underage gaming. 

If you want to gamble but have concerns about your gambling behaviour, Jackpot City does, assuredly, have your back. There is a nice emphasis on fun whilst still wanting to provide that impactful online experience. 

Addiction is a serious condition, so it is refreshing to see Jackpot City taking responsible gambling seriously. It provides effective manners to address RG.  

No Negative Surprises After Registering

Jackpot City Casino offers one of the most authentic online gambling experiences there is. The site is fully transparent from the get-go, and all the information is laid out in simple language.

This air of comfort likely has a lot to do with impressive longevity, having been founded back in 1998.

How Easy Do We Find it to Use Jackpot City Casino?

DESKTOP VERSION👍
MOBILE ON THE WEB👍
MOBILE APPS👍

We found it very easy to play at Jackpot City on both desktop and mobile.

  • Desktop: Easy to find the important features on the casino, like Promotions and the Cashier. When we were trying to search for games, there was a short lag, however this was resolved quickly.
  • Mobile: Jackpot City is optimized for mobile, either via browser or the app. The casino app was very easy to download and is just as simple to navigate as the desktop site.

How Reliable are the Payment Methods at Jackpot City?

The introduction of online banking and eCommerce has made the life of gamblers far easier. But is it enough? Without including popular methods such as PayPal, Jackpot City risks being edged out by competitors. 

It’s not as if Jackpot City doesn’t have some pretty solid payment options. It’s more than competitors have opportunities that this site doesn’t. 

The following will outline all the options that are available to you, as well as explore all the waiting times accredited to deposit and withdrawal times.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaDebit/CreditInstant3 – 7 business days
Visa ElectronDebitInstant3 – 7 business days
MastercardDebit/CreditInstant3 – 7 business days
InteracBank transferInstant3 – 7 business days
iDebitBank transferInstant3 – 7 business days
Trustly Bank transferInstant3 – 7 business days
SkrilleWalletInstant24 – 48 hours
Neteller eWalletInstant24 – 48 hours

Is Jackpot City Casino Customer Support Actually Helpful?

Here, we will discuss all the different support options provided by Jackpot City. The focus is drawn to the easy-to-use 24/7 live chat and expanding on that convenience.  

Communication is key to avoiding misunderstandings. We were relieved to see that the site offers a 24/7 live chat since that is easily the best way to get your problems resolved.

The lines of communication established by the casino are effective ones, and it does a good job of being transparent with how to communicate with it. 

You can access a languages tab on the top right corner before you sign in or register.

Most questions you might have can be answered in the FAQ section of the main site, located in the footer. 

DetailsTime
Telephone👍1 – 800 – 768 – 194615 min
Email👍[email protected]24 h
Live Chat👍Yes. 24/7,
Languages30+English, Español, Français, Deutsch, Norsk Suomi, Italiano, Malti,…

Ready to Register a New Account With Jackpot City Casino?

Jackpot City Casino has made the registration form super simple. You do not need your bank details to register and browse the site; however, you will be required to link your payment methods to make a deposit and begin wagering.

It does not ask for any information that other websites don’t ask, too.

You will be required to select a username and password for yourself, on top of your real name, contact information and billing address. 

jackpotcity casino sign up

If you encounter any issues through your registration, the option to get help through the live chat is accessible right below the registration button.

The registration process is completely painless, doesn’t go through any arduous verification steps, and provides a simple user experience.

Awards and Recognitions 

Jackpot City is an award-winning casino, for real!

EVENTAWARDYEAR
casino.org AwardsBest Casino of the Year2019

In 2019, casino.org awarded Jackpot City Casino with the title of Best Casino of the year – in our opinion, a well-earned reward.

Conclusion: How does Jackpot City Casino Stand Out in Canada?

Jackpot City Casino is an excellent destination for many Canadian gamers, and otherwise has very few cons to speak about. And whether you enjoy slots or tables, Jackpot City will have something to offer.

The casino truly feels like a veteran of the industry. 

The site has an extensive list of bonuses, which include an enticing welcome bonus, as well as a bonus wheel and a Daily Deal, to help keep the players coming back. For us, it was truly a 5 out 5 experience.

Frequently Asked Questions

No. Bitcoin is not one of the deposit options.
You will have to opt-in, link your payment method, and begin making deposits.
Yes. There is a supporting app available for android and iPhone.
Yes. The maximum withdrawal limit is $10,000 every 24 hours.
JackpotCity