Ruby Fortune Review
How We Analyzed Ruby Fortune
In reviewing Canadian online casinos, we look at various factors that include signing up procedures, compatibility with mobile devices, the efficiency of customer care, and navigation around the website.
- How Generous are the Bonuses?
- What’s the Game Selection like?
- Is Ruby Fortune Legal and Safe?
- How easy is Registration?
- What are the Payment Methods like?
- Can you rely on Ruby Fortune Customer Support?
How Generous are the Bonuses at Ruby Fortune?
TYPE | BONUS VALUE | WAGER REQUIREMENTS | TERMS AND CONDITIONS |
---|---|---|---|
Welcome Bonus | $750 | 70x | 100% bonus match up to $250 on the first 3 deposits |
The welcome bonus package is worth up to C$750, with your first three deposits matched up to C$250 each. This means if you deposit $50 first, you’ll get $50 back in bonus money, making it a total of $100 to play with!
Ruby Fortune gives you 7 days from the day your account is activated to claim the welcome bonus, after which it becomes unavailable. A 70x wagering requirement is in place for the welcome bonus.
So your C$50 deposit will have a C$3,500 playthrough condition before the winnings can be transferred to your account.
This might be high, but you have a good amount of time to play through.
Promotions and Tournaments
The welcome bonus is the only one listed on the Promotions page. However, Ruby Fortune players are eligible for daily, weekly, and monthly bonuses.
Ruby Fortune has a tradition of surprising its registered players with bonuses and rewards at any given time.
Automatically become a VIP at Ruby Fortune
Ruby Fortune Casino automatically enters you into the Loyalty Program on activation of your account. Every cash wager earns points, unlocking levels until you get to the coveted Prive level.
Each unlocked level offers better and more personalized rewards for you. Ruby Fortune gives new players 2,500 free loyalty points.
You get yourself bonus money each time you redeem loyalty points.
Is the Game Selection Big Enough at Ruby Fortune?
The games library at Ruby Fortune has over 450 games for you to choose from.
GAME | QUANTITY | PROVIDERS |
---|---|---|
SLOTS | 400+ | Microgaming |
POKER | 9 | Microgaming |
TABLE GAMES | 10+ | Microgaming |
LIVE CASINO | 45+ | Pragmatic Play, Evolution |
There’s a mixture of retro 3-reel classic games and new 3D slots on the menu, including Thunderstruck II, Avalon II, Retro Vegas, and many more.
Microgaming has hit it out of the ballpark again with the games on Ruby Fortune, and the Evolution Gaming-backed live games experience is second to none.
Ruby Fortune has an impressive array of table games that come complete with ambient background music, and if you so wish, a live dealer.
The menu includes all the popular versions of roulette, blackjack, baccarat, and poker.
Branded games like Cash Splash, Mega Moolah and Major Millions are available for your enjoyment if you’re a jackpot enthusiast.
There are no exclusive titles, although you will find a few live game shows!
Is Ruby Fortune Casino Legal and Safe?
Licences | Kahnawake Gaming Commission and Malta Gaming Authority |
Responsible gambling tools | 👍 & 👎 |
Transparency | 👍 |
Ruby Fortune Holds Multiple Licenses including KGC
Just like all the Palace Group casinos, Ruby Fortune is under a Kahnawake Gaming Commission and Malta Gaming Authority licence and is owned by Baytree Limited.
The reputation of the Malta Gaming Authority, MGA, is solid worldwide with many trusted casinos using this licence.
The Kahnawake Gaming Commission licence is also reputable and one of the best licences for Canadian players to look out for.
Players have access to okay RG tools
There is decent information and links for Ruby Fortune customers on the Responsible Gaming page.
The self-assessment test is a good feature by Ruby Fortune and gives enough results for the customer to decide on the next course of action.
Ruby Fortune Casino has implemented strict rules on underage gambling, self-exclusion, and deposit limits.
You can take a self-assessment test via a link from the Responsible Gaming site and links to Gambling Therapy and Responsible Gambling Council.
Do we think Ruby Fortune could do more to promote Responsible Gambling? Absolutely.
Transparency is a guarantee at Ruby
Ruby Fortune Casino is part of a brand that has been around since 2001 and uses Secure Socket Layers technology to safeguard information and transactions on its site.
The terms and conditions for bonuses are found on the Homepage. Ruby Fortune has Quick Links, and More Links lists with all the conditions extensively explained for players.
All games come from well-known providers, so their fairness is guaranteed.
Register A New Account With Ruby Fortune Casino in Canada
Ruby Fortune has a stress-free registration process that compares very well with other online casinos.
A link at the bottom of the registration form puts you in touch with an agent to help fill it out if you get stuck. The registration process is pretty straightforward.
A three-part registration form is available to fill out on Ruby Fortune. You can access this form from virtually any page on the site via the Learn More/Sign Up buttons.
After entering your details, preferred country, language, email, and mobile number, the form is sent through for verification.
Can You Trust the Payment Methods at Ruby Fortune Casino?
Ruby Fortune has several payment methods to use when transacting with the casino.
Ruby has tried to make banking as simple as possible for players, and we think the methods available are good enough to enjoy transacting with the platform.
The payment methods available to you at Ruby Fortune are standard and easy to use. Moving your winnings is quite simple.
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit / Debit Card | Immediate | 1-5 days |
Mastercard | Credit/Debit Card | Immediate | 1-5 days |
Visa Electron | Credit/Debit Card | Immediate | 1-5 days |
iDebit | e-transfer | Immediate | 1-5 days |
Skrill | e-wallet | Instant | 24-48 hours |
Neteller | e-wallet | Instant | 24-48 hours |
Interac | e-transfer | Instant | 24-48 hours |
Bank Transfer | e-transfer | Instant | 1-5 Days |
Trustly | e-transfer | 0-10 Minutes | 24-48 hours |
Is the Customer Support Team at Ruby Fortune Realiable?
Ruby Fortune customer support is a live chat form that requires you to be a registered customer with a username to access agents.
It seems to be standard procedure for the Palace Group websites to only give customer care access to those already registered.
We fully understand the need to give customers full attention, but potential clients surely have questions and deserve answers.
Details | Average Answer Time | |
---|---|---|
N/A | – | |
Phone | N/A | – |
Live chat | Available 24/7 | 0-1min |
Languages | 10+ | – |
Ruby Fortune Casino can interact with you in English, Spanish, French, Portuguese, Norwegian, Dutch, and several other languages listed in a drop-down menu on the website.
Each page on the website comes with explanations on how to get involved and play. You can also find all the bonus terms and conditions on the Promotions page.
A link in the footer leads to a decent FAQ section.
Ruby Fortune Casino customer care is only open to registered players
While the FAQs page provides clear answers on various subjects, you have to register as a player if you cannot find what you’re looking for there. The live chat is open to customers only.
Conclusion
The games library is backed by Microgaming and Evolution Gaming, which delivered quality titles.
Maybe one or two more payment methods that support withdrawals could be added, but overall, Ruby Fortune is a recommendable gaming experience for all.